CustomGPT

CustomGPT is an enterprise no-code custom AI agent platform that enables businesses to rapidly build dedicated AI assistants based on their own business data, with no programming skills required. The platform's core technical advantage is its third-party verified industry-leading anti-hallucination technology, ensuring AI responses are strictly grounded in the enterprise's uploaded knowledge base and never fabricate information. CustomGPT supports importing 1400+ file formats including PDFs, Word documents, websites, and YouTube videos, with 100+ third-party system integrations. The platform has achieved SOC-2 Type II and GDPR compliance certifications, meeting enterprise-grade security requirements. Over 10,000 enterprise clients use the platform, including MIT and BernCo. It supports API access, MCP Server, and OpenAI-compatible interfaces for easy developer integration.

Anti-Hallucination Technology

Third-party verified industry-leading anti-hallucination technology ensures AI responses are strictly based on uploaded knowledge base content, refusing to answer questions outside the knowledge base scope.

1400+ File Format Support

Supports importing PDF, Word, Excel, PowerPoint, website URLs, YouTube videos, Sitemaps, and 1400+ other content formats to build comprehensive enterprise knowledge bases.

No-Code Agent Builder

Visual interface for configuring AI agents — set response style, language, scope restrictions, and brand identity without any programming.

100+ System Integrations

Supports Slack, Zendesk, Salesforce, WordPress, and 100+ major enterprise system integrations to embed AI agents into existing workflows.

API and MCP Server

Provides complete REST API, MCP Server protocol support, and OpenAI-compatible interfaces for developers to integrate CustomGPT into custom applications.

Enterprise Security Compliance

SOC-2 Type II and GDPR certified, encrypted data storage, private deployment options available for high-compliance industries like finance and healthcare.

1. Visit CustomGPT and create an account
2. Create a new project and upload business documents (PDF, Word, etc.) or enter website URLs
3. Wait for AI to process and index the knowledge base content (typically within minutes)
4. Configure the AI assistant's response style, language, and scope restrictions
5. Embed the AI assistant into your website via embed code, or integrate via API into enterprise systems
6. Monitor conversation logs and continuously optimize knowledge base content and AI configuration

Industry-Leading Anti-Hallucination

The only platform with third-party verified top-ranked anti-hallucination technology — information accuracy is dramatically higher than using general AI like ChatGPT directly, ideal for enterprise scenarios with strict accuracy requirements.

Enterprise Security Compliance

Dual SOC-2 Type II and GDPR certification provides stronger enterprise-grade security than customer service AI tools like Lyro by Tidio, suitable for finance, healthcare, and legal industries.

Broadest File Format Support

1400+ file format support far exceeds comparable products — enterprises can import existing document assets without format conversion, lowering the barrier to knowledge base construction.

Developer-Friendly Integration

Triple integration options via API, MCP Server, and OpenAI-compatible interface let developers flexibly choose the best fit for their existing tech stack.

• Official Website: https://customgpt.ai/
• Documentation: https://docs.customgpt.ai/
• Email: support@customgpt.ai
• Enterprise Support: Dedicated customer success manager for Enterprise plans

CustomGPT focuses on enterprise knowledge base AI agents. If you are looking for other AI conversation solutions, consider ChatGPT for general AI conversation scenarios, or Lyro by Tidio for e-commerce customer service automation.