Crisp

Crisp is a comprehensive AI customer service platform designed for enterprises. Through AI agents and intelligent workflows, Crisp automates handling of 50% of customer inquiries, allowing teams to focus on complex issues. The platform supports multi-channel integration (web chat, WhatsApp, Messenger, Instagram, email), providing unified inbox management, knowledge base, CRM, and analytics tools. Crisp's AI agents can be trained by learning from company websites, PDF documents, and knowledge base articles without requiring coding to create and deploy workflows.

AI Agent Builder

Create AI agents in 4 simple steps: train AI to learn product information, create workflows, test and deploy. Supports multi-channel triggers (web chat, WhatsApp, Messenger, Instagram, email).

Omnichannel Inbox

Centralize all customer communications from websites, mobile apps, WhatsApp, Messenger, Instagram and other channels in one unified inbox for streamlined management.

Knowledge Base

Create self-service knowledge base to help customers solve problems independently, reducing support workload and improving customer satisfaction.

Support CRM

Organize and manage customer data, track customer history, and provide personalized support experiences.

Support Analytics

Monitor and track team performance with detailed support metrics and comprehensive analytics reports.

No-Code Workflows

Create AI workflows using intuitive drag-and-drop interface without programming knowledge to deploy complex automation processes.

1. Visit Crisp website, click "Get AI Agent" button
2. Register account and enjoy 14-day free trial (no credit card required)
3. Enter dashboard and select "AI Agent" feature
4. Train AI through:
   • Automatic website crawling
   • PDF document upload
   • Knowledge base articles
5. Create workflows using no-code builder
6. Select trigger channels (web chat, WhatsApp, etc.)
7. Test workflow and click "Deploy"
8. Monitor AI agent performance and customer feedback

Cost Efficiency

Automate handling of 50% customer inquiries, significantly reduce support costs, and let teams focus on high-value work.

Easy to Use

No coding knowledge required. Create and manage AI agents through intuitive interface with quick learning curve.

Multi-Channel Support

Support web chat, WhatsApp, Messenger, Instagram, email and more channels with unified management of all customer communications.

Quick Deployment

4-step process to quickly create AI agents, from training to deployment in just minutes.

Complete Features

Includes inbox, knowledge base, CRM, analytics and more complete features without integrating multiple tools.

All paid plans include 14-day free trial without credit card. Pricing subject to official website, see pricing page.

• Help Center - Detailed documentation and tutorials
• Community Forum - Connect with other users
• Email Support - support@crisp.chat
• Live Chat - Contact support team within Crisp platform

Client Downloads

• Chrome Extension - Support Chrome/Edge browsers
• iOS App - Requires iOS 12+
• Android App - Requires Android 6+

Related Tools

• Make — Powerful workflow automation platform that integrates with Crisp
• Manychat — Multi-channel marketing automation tool ideal for social media management