byVoice

byVoice is an AI agent platform designed specifically for sales, marketing, and customer support teams, offering two core functions: AI Receptionist and AI Sales Agent. The platform can automatically handle inbound customer inquiries, appointment scheduling, CRM updates, as well as outbound cold calling and lead qualification tasks. byVoice supports human-like conversations in over 100 languages and seamlessly integrates with existing phone systems and CRMs. The platform automates over 2 million minutes of calls per month for customers, helping businesses save over 100,000 hours, improve customer retention by 20%, with 85% of calls requiring no human intervention.

• AI Receptionist: 24/7 answering of calls, texts, and instant messages, automatic appointment scheduling, real-time CRM data updates, human-like conversations in over 100 languages
• AI Sales Agent: Fully automated cold calling and outbound marketing, skip voicemail to directly qualify leads, automatically send visit notifications to reduce no-shows, reactivate old customers and nurture new leads
• Agent Development Service: Full service from zero to launch for businesses without AI experience, including AI agent design and development, phone system integration, voice AI consulting, and API integration
• Knowledge Base Management: Upload product and service information for AI agents to master every business detail
• Parallel Dialer: Support up to 20 concurrent calls, dramatically expanding outbound capacity
• Appointment Booking: Customers can easily book and manage appointments during calls
• Voicemail Detection: Automatically identify voicemail, ensuring agents only talk to real people or leave messages appropriately
• Transfer to Human: AI agents can quickly transfer users to human customer service based on preset conditions
• Real-time Dashboard: Track every conversation and task at a glance in a single dashboard

• Register a byVoice account and choose a suitable service plan
• Configure AI Agent: Upload business knowledge base, set conversation flows and business rules
• Integrate Phone System: Connect byVoice with existing phone system and CRM
• Set Up AI Receptionist: Configure answering rules, appointment system, and transfer conditions
• Configure AI Sales Agent: Set outbound lists, qualification criteria, and follow-up rules
• Test AI Agent: Experience AI agent's natural conversation ability through free trial calls
• Official Launch: Start automating customer call handling and outbound tasks
• Monitor and Optimize: View conversation records through real-time dashboard, continuously optimize AI performance

• 24/7 Service: Never miss any customer call or business opportunity
• Significant Cost Savings: Reduce manual workload by 50%, lower missed interaction rate by 40%
• Improve Customer Retention: Customer retention rate increased by 20%, human errors reduced by 25%
• Quick Deployment: No AI experience required, professional team assists from zero to launch
• Multi-language Support: Support over 100 languages, covering global markets
• Intelligent Qualification: Automatically qualify high-quality leads, sales team only needs to follow up on real opportunities
• Seamless Integration: Seamlessly integrate with existing CRM and phone systems without replacing infrastructure

byVoice uses a usage-based subscription system, including base minutes and tokens, with overage charged per use.

Tier	Price	Description
Smart	$115/month (€95/month)	For early adopters, includes 500 minutes (overage $0.18/min), 1.2M LLM tokens, 10 concurrent calls, 50 concurrent chats, 1,500 workflow runs
Business (Popular)	$485/month (€405/month)	For teams with stable call volume, includes 2,500 minutes (overage $0.14/min), 6M LLM tokens, 15 concurrent calls, 500 concurrent chats, 8,000 workflow runs
Enterprise	$895/month (€765/month)	High-demand teams and white-label options, includes 5,000 minutes (overage $0.13/min), 12M LLM tokens, 20 concurrent calls, 1,500 concurrent chats, 42,000 workflow runs, supports domain, logo, and brand customization
Ultimate	Custom pricing	Fully customized business workflows, includes custom branding and pricing plans (white-label), unlimited AI agents, custom usage and token limits, fully personalized concurrent settings

Additional fees:

• Extra concurrent calls: $7/each
• Extra concurrent chats: $0.35/each
• Extra LLM tokens (per 1M input): $1.17
• Extra LLM tokens (per 1M output): $1.55
• ElevenLabs voice (per 1M characters): $239

Note: All time-based fees are charged per second, actual prices may vary due to exchange rate fluctuations, prices exclude taxes.

No detailed help documentation or support contact information was found on the website. It is recommended to obtain support through the website contact form.

This tool is a cloud service used through phone system integration, no client download required. Users can manage and monitor AI agents through a web dashboard.