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CloseGPT

CloseGPT - Customer Service & Sales AI工具使用教程与评测

Freemium
CloseGPT is an all-in-one AI platform that creates custom AI employees to make and receive phone calls, handle customer interactions, and automate business processes like sales, appointment booking, and customer service.
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Overview

CloseGPT positions itself as the only all-in-one AI platform, eliminating the need to connect multiple third-party services for AI, voice, email, SMS, and telephony. It provides businesses with scalable AI employees that can automate entire teams, engaging customers through voice calls, text messaging, email, and website widgets.

The platform targets businesses across various industries such as agencies, automotive, real estate, and solar. Its main use cases include real-time sales calling, appointment scheduling, customer qualification, AI receptionist duties, customer service, database reactivation, and tech support. The target audience includes business owners, sales teams, agencies, and consultants looking to automate communication and operational tasks.

Core Features

  • AI Creates AI: Upon signup, the platform's proprietary AI automatically creates a custom AI employee tailored to your specific business needs and industry.
  • Outbound & Inbound Voice AI: The AI employees can both make outbound calls to prospects and receive inbound calls, handling conversations for qualification, booking, and support.
  • AI Website Widget: Embed an AI chat widget on your website to engage visitors instantly, capturing leads and providing information.
  • AI Text Messaging (SMS): Send and receive personalized SMS messages with built-in carrier registration, no third-party service required.
  • Email Marketing: Create and send personalized email campaigns, with features for list segmentation, scheduling, and action-based routing.
  • Appointment Scheduling: Automate the scheduling process by allowing the AI to book appointments directly onto your connected calendar, eliminating back-and-forth emails.
  • Unified Inbox: Consolidate all customer communications from calls, SMS, and email into a single, simple timeline for easy management.
  • Built-in CRM & Pipelines: Manage contacts, deals, and sales pipelines within the platform, with visual funnel stages and automation triggers.
  • Drag-and-Drop Automations: Create custom workflows using a visual builder to trigger actions based on data captured by AI employees, integrating with over 8,000 possible services.
  • Phone System & Numbers: Access a built-in phone service with call routing, forwarding, and dedicated phone numbers for $1 per month, with no need for external providers like Twilio.
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How to Use

  • Sign Up and AI Creation: Create an account, and the platform's AI will ask you questions to automatically build a custom AI employee for your business.
  • Customize Your AI: Tailor your AI by selecting a voice, connecting your calendar (Google Workspace/Outlook), and adding your website or files to its knowledge base for smarter interactions.
  • Test Your AI: Call or chat with your newly created AI employee directly within the platform to test its responses and refine its behavior.
  • Assign Contacts: Provide your AI with a list of phone numbers or email addresses and specify which contacts or campaigns it should start working on.
  • Go Live: Your AI employee goes live immediately to start making and receiving calls based on your setup.
  • Set Up Automations: Optionally, use the drag-and-drop automation builder to create workflows that trigger actions (like CRM updates or notifications) when the AI captures data.
  • Monitor and Manage: Use the unified inbox and reporting dashboards to review call transcripts, recordings, and customer interactions.
  • Scale and Integrate: Connect your AI to external systems using built-in webhooks, Zapier, or Pabbly integrations, and scale by creating unlimited AI employees.

Key Advantages

  • All-In-One Platform: CloseGPT integrates 16 essential services including telephony, AI LLMs, voices, email, SMS, CRM, and automations into one platform, removing the complexity and cost of managing multiple vendors.
  • No-Code AI Creation and Customization: The platform uses AI to build your AI, and all customization is done through simple clicks and conversational interfaces, requiring no coding or developer skills.
  • Cost-Effective Billing: The service bills talk time in six-second increments and does not charge while the phone is ringing, which can lead to significant savings compared to per-minute billing.
  • Built-In Telephony and SMS: It provides its own phone service and SMS capabilities with 10DLC registration, eliminating the need for and extra costs associated with third-party providers like Twilio.
  • Unlimited AI Employees and Concurrent Calls: The Pro plan allows for unlimited AI employees and unlimited concurrent calls, enabling massive scalability for outreach and customer service.
  • White-Label and Agency Features: The Agency plan allows for complete white-labeling, unlimited sub-accounts for clients, custom pricing, and a rebilling system, making it ideal for agencies and resellers.
  • Extensive Integration Capabilities: With built-in two-way webhooks and compatibility with Zapier and Pabbly, the platform can connect to virtually any CRM or third-party service.
  • Comprehensive Support: Support is available seven days a week via live screen sharing, chat, and calls on Discord, along with white-glove onboarding for Agency customers.
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Pricing

Tier Price Description
Pro $297 / mo Includes unlimited AI employees, unlimited concurrent calls, built-in CRM, pipelines, email & SMS marketing, website builder, automations, payments, and support. Plus $0.08/min talk time.
Agency $997 / mo Includes all Pro features plus white-label platform, unlimited subaccounts, client rebilling & markup tools, dedicated support manager, and weekly white-label strategy calls.

FAQ

Is support included?
How does the AI Employee training work?
Can AI make phone calls?
How do I get phone numbers?
Do you integrate with external CRMs like Salesforce?
Can I resell CloseGPT to my clients?
Do you charge when the phone is "ringing"?
Is using AI for calling considered illegal?
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Get Help

  • Discord Support Community: The primary support channel offering live help seven days a week through screen sharing, chat, and voice calls. Access it via the provided Discord link.
  • Dedicated Support Manager (Agency Plan): Customers on the Agency plan receive a dedicated support manager for personalized assistance.
  • Weekly White-Label Strategy Calls (Agency Plan): Agency customers get access to weekly calls focused on white-label strategy and best practices.
  • White-Glove Onboarding (Agency Plan): Agency plan includes a personalized onboarding process to get started effectively.
  • Facebook Group: A community group on Facebook for users to connect and share insights.
  • YouTube Channel: An official YouTube channel with tutorials and demonstrations about using CloseGPT.
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Download Client

Web application — accessible directly in browser at https://app.closegpt.ai, no download required.